Online Therapy - Teletherapy
Because of the onset of COVID-19, I took my therapy practice online on 16 March 2020. I had worked for years with a handful of clients online with teletherapy, but this was full time on-line work with clients. Because I had experience in this mode of working, the transition was quite smooth for me. Online therapy can be just as effective as in-person therapy for most people.
During such times of insecurity I will be giving my clients a choice to work with me either online or in-person in my office in Geneva, Switzerland. When you schedule an appointment with me on my online calendar, you will be asked to choose the type of session that you want.
Below are some guidelines for successful practice of on-line therapy with me.
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There are potential benefits and risks of video-conferencing (e.g. saving transport time, limits to patient confidentiality) that differ from in-person sessions.
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Confidentiality still applies for teletherapy services, and no one will record the session without permission from the other person(s).
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You agree to use the video-conferencing platform selected for our virtual sessions, and the therapist will explain how to use it.
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You need to use a webcam or smartphone or tablet during the session.
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It is important to be in a quiet, private space that is free of distractions (including cell phone or other devices) during the session.
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It is important to use a secure internet connection rather than public/free Wi-Fi.
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It is important to be on time. If you need to cancel or change your tele-appointment, you must notify the therapist at least 24 hours in advance by phone or email in order to avoid being charged for the session.
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We need a back-up plan (e.g., phone number where you can be reached) to restart the session or to reschedule it, in the event of technical problems.
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We need a safety plan that includes at least one emergency contact and the closest emergency room to your location, in the event of a crisis situation, especially if you do not live in the Geneva area.
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If you are not an adult, we need the permission of your parent or legal guardian (and their contact information) for you to participate in online therapy sessions.
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It is your responsibility to confirm with your insurance company that the online therapy sessions will be reimbursed or not.
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As your therapist, I may determine that due to certain circumstances, teletherapy is no longer appropriate and that we should resume our sessions in-person.
Please contact me if you have any questions about teletherapy.
Reference: Informed consent checklist for telepsychological services,
American Psychological Association.
